April 21 2004. The Commission for Racial Equality has produced 'Racial Equality and the Smaller Business - A Practical Guide'. It's a free guide, and available as a CD-ROM. It aims to offer clear, practical advice to help develop policies and procedures that avoid unlawful discrimination.

It covers important aspects of employment, such as recruitment and selection, and customer service. Examples demonstrate how the principles apply within the context of a smaller business. Sample policies and procedures are provided for adaptation.

To order call 0870 240 3697.