'ONE IN THREE IN BREACH OF DISABILITY LEGISLATION'
December 1st 2004. The Royal National Institute for Deaf People (RNID) has revealed that nearly three quarters of businesses in the motor industry are at risk of court action under the Disability Discrimination Act (DDA).

Research carried out by the NOP World Financial prior to the DDA deadline, October 1st 2004, shows that 73 per cent of small to medium-sized businesses in the motor industry had made no changes to enable deaf and hard-of-hearing people to access their products or services.

The RNID offers free advice and fact sheets to help businesses comply with the new legislation.

Action that may need to be taken includes: installing a permanent induction loop to help hearing-aid users; supply of a pen and paper to help ease communication; reducing background noise; training staff in deaf-awareness; taking extra time to explain things more clearly; making efforts to speak clearly; improving lighting to help lip-readers.

RNID
Tel: 0808 808 0123
E-mail: information@rnid.org.uk
www.rnid.org.uk


Pictured: Demonstration of induction loop, which can be installed to help hearing-aid users