SUZUKI'S NEW TRAINING PROVIDER

June 7th 2005.
ProfitAbility UK has been appointed an Aftersales Training Supplier for Suzuki GB PLC within the its Motorcycle, Marine and ATV Division. The training provider will work to enhance the performance in the Aftersales Departments of Suzuki Dealerships.
In April, the first round classroom-based, two-day programmes were held. According to Martyn Ogborne, Technical Manager of Suzuki GB, initial response from dealers "has exceeded our initial expectations".
By completing the Aftersales Management Development Programme, delegates receive a management certificate issued in conjunction with the Institute of the Motor Industry. A second series of modules have been planned for those Suzuki Dealerships who missed out first time round.
A pilot programme commenced in June, designed to improve profit and customer retention in the Service Department of Suzuki Dealers. Plans are in place to roll out this programme across the Suzuki dealer network in the UK. The programme focuses on the importance of caring for customers' machines and ensuring the road-legality of motorcycles or scooters.
Matt Hill, Director of ProfitAbility, said: "ProfitAbility are well aware that certain other training providers are from the car industry and all course material and delivery is just regurgitated automotive training from five years ago. After cutting our teeth working on-site with Motorcycle Dealers over the last 2 years and being a company of motorcycle riders, offering training and business development to motorcyclists, we know that we are uniquely positioned to deliver on our promise of being the UK's premier Support Company for Motorcycle Dealers."

ProfitAbility UK has been appointed an Aftersales Training Supplier for Suzuki GB PLC within the its Motorcycle, Marine and ATV Division. The training provider will work to enhance the performance in the Aftersales Departments of Suzuki Dealerships.
In April, the first round classroom-based, two-day programmes were held. According to Martyn Ogborne, Technical Manager of Suzuki GB, initial response from dealers "has exceeded our initial expectations".
By completing the Aftersales Management Development Programme, delegates receive a management certificate issued in conjunction with the Institute of the Motor Industry. A second series of modules have been planned for those Suzuki Dealerships who missed out first time round.
A pilot programme commenced in June, designed to improve profit and customer retention in the Service Department of Suzuki Dealers. Plans are in place to roll out this programme across the Suzuki dealer network in the UK. The programme focuses on the importance of caring for customers' machines and ensuring the road-legality of motorcycles or scooters.
Matt Hill, Director of ProfitAbility, said: "ProfitAbility are well aware that certain other training providers are from the car industry and all course material and delivery is just regurgitated automotive training from five years ago. After cutting our teeth working on-site with Motorcycle Dealers over the last 2 years and being a company of motorcycle riders, offering training and business development to motorcyclists, we know that we are uniquely positioned to deliver on our promise of being the UK's premier Support Company for Motorcycle Dealers."