CONSUMERS DEMAND ONLINE PAYMENT
September 20th 2005.
Research released today shows that 55 per cent of consumers expect retailers in the motor industry to accept payments online. This suggests that retailers which have not developed an online presence may be losing business as a consequence.
The survey, commissioned by Barclaycard Business, questioned consumers about how they respond when a retailer does not accept online payment.  Over two thirds (68 per cent) said they would choose to spend their money elsewhere. Only 16 per cent of those intending to spend online said they would go to a high street store instead. Finally, four per cent said they would not make the purchase at all.
More than half of UK households (55 per cent) have access to the internet from home, and online credit card payments have increased five-fold since 1999, with 10 per cent of all credit card spending now taking place online.
Retailers can find more information at www.fightingfraudonline.co.uk or by calling 0800 328 3299.