July 29 2014.

Consumer law relating to the supply of goods and services has been getting increasingly outdated in recent years, especially with the arrival of digital content such as downloads and software. A radical change to consumer legislation has just been implemented and there’s another in the pipeline and it is imperative that retailers understand the revised requirements and act accordingly to ensure they are fully compliant.

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR) came into force on 13 June 2014. The new requirements replaced the existing legislation and quite simply will apply to any retail business selling to a consumer on or after this date.

The first change relates to the provision of information. Following the introduction of CCR, more information must now be provided to consumers prior to a purchase and the level of detail required depends on the method of purchase.

For more information on this topic, turn to pages 40 to 42 of the current July/August 2014 issue of Motorcycle Trader magazine. If you are in the motorcycle trade and don't currently receive Trader, call 01273 616040 or email jenni@redcat.co.uk to request a copy.