February 8th, 2017.

New research reveals that managers from across the UK suffer from too much admin. It has been found that small businesses are being particularly affected, as 35 per cent of SME leaders spending much of their day on paperwork, tripling time spent on admin tasks over customer services.

The management pressures and productivity survey, conducted by global telecommunication company Immervox, spoke to senior managers from 144 companies across the UK to find out what aspects of their businesses they felt were not performing to their full potential.

The results from small business managers indicate that tasks are evenly important across the board. The responses, which range from ‘innovating’ to ‘planning’ barely fluctuate as statistics demonstrate a balanced distribution of tasks.In contrast managers at larger companies are able to hone in on three core elements of their job; innovating, planning, and customer service.

A lack of investment in IT systems plays a significant role in hindering productivity in large companies, according to over half (51 per cent) of managers. A stark contrast when compared to just 8 per cent of managers in small businesses.

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